Position: Technical Business Analyst (Only Local )

Please share the Profile :::::::::::  alok.kumar@amigainformatics.com

Position: Technical Business Analyst (Only Local )

Location : Dearborn, MI

Duration : 1 Year +

Only GC USC and TN

 

 

Responsibilities:

 

Technical Business Analyst role will be responsible for production support. Triage of incidents, change request and support tasks and data & project analysis.

Support all operational aspects of the product.

Investigate new/unknown/existing issues in product. Clearly document all findings in the issue tracking system.

Utilize issue tracking system (JIRA) daily.

Provide feedback to the clients and technology managers.

Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues

Review and analyze data and requirements and test plans/cases in support of existing and new initiatives.

Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective).

Bachelor's degree with at least three to five years related experience or equivalent combination of education and experience

Minimum of 5 years working in support or ETL related role

Minimum 2-3 years experience using SQL

Previous team lead or management experience

Knowledge of standard software development methodologies such as Agile and Waterfall

Intermediate/advanced knowledge of Excel

Extreme attention to detail

Experience within a customer or technical support environment

Knowledge of Java, Apache, and JDBC a plus

 

Regards-

Alok Kumar

501, S. Broadway
Hicksville NY, 11801

Direct:  516-666-8057
Desk :- 516-531-9060 Ext. 109 

 

alok.kumar@amigainformatics.com

 

Gtalk :- alokkumartekshapers

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