Application Support Specialist - Alpharetta , GA - Must have APP DYNAMICS

Application Support Specialist

Location : Alpharetta , GA

Must have APP DYNAMICS

RESPONSIBILITIES:

 Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization.  We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.

Experience required in the following areas:

• System Administration background in Unix/Linux environments
• Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk.  AppDynamics experience is a must have. 
• Strong technical background in system engineering, tools and understanding of applicationarchitecture
• Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
• Demonstrate ability to manage and drive multiple projects within a dynamic environment
• Experience in a global, multi-site, multi-function shared services environment is preferred
• Background in incident/problem management  
• Ability to work independently and troubleshoot issues in the application runtime environment.
• Excellent verbal and written skills.

Technical Skills Required

• Experience in system administration role in a Unix and Middleware capacity
• Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
• Proficient in scripting languages including shell, Python and use of regular expressions
• Experience with Release management
• Experience with the following environments/languages  Java, Midrange, X86 
• Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
• Experience working in DevOps, MicroServices environment in an operational capacity
• Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
• Exposure supporting/monitoring applications in a Software as a Service (SaaS) model

EDUCATION/EXPERIENCE:

• Bachelor's degree in related technical field; Master's degree preferred
• 5-7 years industry experience
• 3-5 years in system administration
• 3-5 years supporting monitoring tools in an application support environment
• 1-3 years in Java development
• 1-3 years in working SaaS, DevOps, MicroService  support models

       

Thanks,

Pradeep | Qualonix Global Technologies

Phone : 305-359-5686

Email  : pradeep@qualonixtech.com

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