Hi Folks,
Hope you're doing great there..!
Please find the requirement given below .Share your profile and details to the given address.
ITS AN FULL TIME PERMANENT JOB OPPORTUNITY .
Role :- Desktop Support
Location: Charleston county, SC
Duration : FTE
Client :TCS
Note :- PLEASE AVOID DOUBLE SUBMISSION !!
Job Description:
- ü 2 years Information Technology degree or equivalent end user support experience.
- ü A+, MCP certifications are value additions.
Soft Skills:
- ü Good verbal and written communication skill
- ü Independent , self-starting attitude
- ü Should be ready to travel locally (vehicle will be provided)
Job Requirement:
- ü Provides telephone, in-person and remote support to end-users.
- ü Monitors ticketing system and completes tickets in a timely manner.
- ü Install and deploy new PCs, Notebooks, including data migration.
- ü Install all peripheral components such as printers, scanners and disk drives
- ü Loads appropriate software packages such as operating systems, networking components and office applications
- ü Identifies and fixes the hardware and software needed to satisfy user requirements.
- ü Assists in the customization and adaptation of existing programs to meet user's requirements
- ü Connects users to networks and provides initial training in facilities and applications
- ü Coordinates activities with network services and information systems groups
- ü Coordinates with vendor (software/hardware) to troubleshoot issues or get the spare parts.
- ü Knowledge of Audio visual components is an added advantage.
- ü Travels between sites to perform assigned duties
Basic Knowledge:
- ü Microsoft Office 2010, 2013, 2016, Office 365
- ü Microsoft Windows 7 Pro
- ü Microsoft Windows 10
- ü Basic PC, Printer, and network troubleshooting
- ü Help Desk ticketing systems
- ü Active Directory
SKILL SETS SUMMARY :-
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Relocation Yes /No |
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Any Interview In Pipeline ? |
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Any Offer In Pipeline? |
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2 TIME SLOTS FOR INTERVIEW | // |
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IT–SCIENT LLC, Fremont, CA, USA ll Phone USA : (510) 516-7833 EMAIL: Chitranjan.s@itscient.
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