Urgent Position :: Service Now Technical lead :: Cleveland, OH

Position:  Service Now Technical lead
Location: Cleveland, OH

Duration: 12 Months

 EXPERIENCE MUST :: 9+ YEARS

 

Skills:

•        Develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, MYSQL, XML, HTML and CSS

•        Solution and provide requested enhancements to existing ServiceNow applications

•        Develop and deliver customized portal web pages in ServiceNow using Bootstrap and AngularJS JavaScript frameworks

•        Work with functional and admin teams to deliver automated workflow solutions in ServiceNow

•        Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.

•        3rd party software integrations with ServiceNow

•        Facilitate and support the rollout of new application and enhancements in ServiceNow

•        Configure ServiceNow Discovery and Orchestration.

•        Advise functional and admin teams on design, development and overall ServiceNow best practices.

•        Responsible for administrating ServiceNow Application

•        Core configuration administration– navigation, search, UI, manage lists and forms, create/modify business rules and client scripts, activate plugins

•        Core application administration – build business rules for events and notifications, perform upgrades, manage application security

•        Service administration– create and manage reports, configure Service Level Agreements (SLA) within the tool, create customization and branding for the website.

•        User administration – user access, roles, groups, profiles

•        Data management – manage data with tables and CMDB, manage data with import sets and update sets

•        Administration of Knowledge Base and Service Catalog. Build and test workflows for Service Catalog

•        Responsible for develop and enhance the ServiceNow instances that are dedicated to Nissan

•        Develop web services using java scripts for API's with other applications

•        Develop new features within Nissan instances using XML, workflow, and other related technology and tools

 

 

Thanks & Regards

 

Ajeet Dwivedi

(IT Recruiter)

Phone: 609-853-0818 X 2174

Fax: 609 799 5746

Email: ajeet.dwivedi@nityo.com

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