urgent Need release management@DETROIT, MI...6 to 12 months position

HI

Please have a look at the job description and let me know if you are comfortable.

Please e-mail me on nikhilg@sysmind.com

Need visa copy before submital.

Job Title: Change release management

Location: DETROIT, MI

Duration: 6 to  12 months

Essential Skills:
Current processes in scope include Incident Management, Problem Management, Service Catalog, Request fulfillment, Configuration Management Database (CMDB). Release 2 focuses on the implementation of Change Management Process and tool implementation (Service Now Change Module).

Desirable Skills
• ICT Stakeholder Analysis for CHMA/EZ/SAP/EUS: conduct Stakeholders interviews, analyze the results and define the action plan
• Organizational Change Impact Assessment: Identify the impact magnitude in the ICT Areas (work with SPOCS to do it)
• Job roles and profiling: Map the actual ICT roles (HR roles) on CHMA process Roles
• Job Role Impact Analysis: Start / Stop / Continue – collect necessary information/input an make the documents
• ITIL Users data gathering: collect the whole list of ITIL users in scope
• ITIL Users/ Job Roles mapping: map ITIL users with process job roles
• Training Strategy definition: cooperate to define training strategy
• Training Catalog definition: give suggestions for training strategy, if required
• Job Aids and quick reference guide: collect needed information and make the documents
• Help with training document, if required
• Training document translation, if needed
• Detailed Training Plan definition: collect all impacted users, create classes, schedule them, identify which type of training people need to perform and put them in the right classes
• Send Training invitation
• Prepare signature paper, feedback sheet, set up knowledge test
• Send UAT invitation, prepare signature paper for UAT
• Update Communication plan: regional and global version
• Define and maintain communication strategy
• Define global and regional contents for communications
• Create Project newsletter, send it out
• Create other contents for communications
• Change Readiness Assessment: set up questionnaire and perform Runs, analyze results
• Prepare and send End Users and ITIL users communication

 

 

Nikhil Gupta

Technical Recruiter

Email:nikhilg@sysmind.com

Phone: 609-897-9670 x 2188

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550 

Linked in:- https://www.linkedin.com/pub/us-technical-recruiter/91/373/a46

 

Please also Share your hot list with me nikhilg@sysmind.com

    

 

 

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