Fwd: Need:::Business Support Analyst II – Oracle EBS - Marlborough, MA - Contract - Phone Hire

Business Support Analyst II

Phone + Skype Interview

 

Position : Business Support Analyst II – Oracle EBS

Location : Marlborough, MA

Type : Contract

Duration : 6 -12 months

Start : ASAP

Phone + Skype Interview

 

Responsibilities:

• Provides level 2 support for all applications in assigned area. Support includes: Root Cause Analysis; Fix Resolution; User Request Processing; Post implementation support; Request Priority Setting; Continuous Process Improvement; User Acceptance Testing; Communicates deployments to the user community. Generally works on issues of a moderately complex to highly complex nature and escalates more complex problems to vendor or appropriate area. Partners with appropriate technical experts and outside vendors (if necessary) to resolve issues in a timely, cost effective manner based on SLAs and OLAs.
• Educates user community on the proper use of applications including: Systems Administration; Systems Configuration; User Access Administration; Accessing and Leveraging User Manuals; Enhancement requests.
• Oversees software packages and executes upgrade plans partnering with the appropriate IT Technical teams. Updates support documentation as necessary adhering to Sarbanes Oxley process and procedure requirements.
• Acts as a Subject Matter Expert (SME) in the development of system and business requirements. Provides guidance to junior analysts.
• Identifies problems and makes recommendations regarding most expedient approach to problem resolution
• Determines appropriate channels, medium and timing for communicating issues and resolutions
• Other duties as required. May be required to work during "off hours."

 

Requirements:

• 5 years of experience in Oracle e-Business Suite. Experience with R12 is preferred.
• Knowledge of at least three of the following Oracle modules/systems: Oracle Payables, Oracle Fixed Assets, Oracle General Ledger, Oracle Cash Management, Oracle Receivables
• Must be willing to learn new Oracle modules.
• Experience of Oracle SQL *Plus, PL/SQL will be an advantage.
• Excellent interpersonal skills
• Strong Analytical and organizational skills
• Understanding of functional divisions and their interaction
• Familiar with client-server, browser-based and/or mainframe applications
• Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements preferred
• Understands basic concepts of Solution Delivery Process (SDP)
• Functional knowledge of R12 Oracle General Ledger, Oracle Fixed Assets, Oracle Payables, Oracle Cash management and other financial modules.
• Microsoft Office, strong analytical skills, multi tasking and problem solving as well as excellent written and verbal communication.

 Minimum Formal Education

• Bachelor's Degree or equivalent work experience

 

 

 

Thanks,

 

Kuldeep Yadav
Technical recruiter
Net2Source Inc.
kuldeep.yadav@net2source.com
Gtalk&Yahoo::  kd.intime
Tel: (201) 340.8700 x 452| Fax: (201) 685.8135
Address: 15 Exchange Place, Suite # 500, Jersey City, NJ - 07302 
Website: www.net2source.com
 

Microsoft Gold Certified Partner | Cisco Certified Premier Partner | Oracle Gold Partner | IBM Business Partner | ISO 9001:2008 Certified Company | NASSCOM Certified Company | E-Verified

 

 

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