Dear Associate,
Hope you are doing well! We have an excellent opportunity of CRM Functional Lead in Sunnyvale, CA
Please share your interest at the earliest
Please reply at - abhineet@tresourceinc.com
For your review, Job Description is as follows:
Position: CRM Functional Lead
Location: Sunnyvale, CA
Duration: 6 month
Description:
Must have excellent experience with Service Request
CRM 7.0 ehp2/3 expertise a must
High Tech experience a plus
Ability to map the Service management business processes in SAP CRM
5+ years of implementation experience in SAP CRM including Complaints, RMA, service order, service contract, installed base, in house repair, warranty and experience in resource planning are of advantage
Interaction center experience, ideally including CTI, preferably more than one implementation cycle
Interface with ERP CS
Abhineet Singh
Technology Resource Group
3736 Hills-dale Court
Santa Clara, CA 95051
Direct- 408-426-2059 | Office: 408-709-1760 , Ext –846 | Fax: 408-884-2409
Email - abhineet@tresourceinc.com | Gtalk – abhi.dyss
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