Hi Partners,
Hope you are doing great!
Please share matching resume at puja.g@directionstaff.com
Salesforce CRM Systems Analyst
Location: Cincinnati, Ohio
Duration: 5 Months +
Interview: Phone followed by in person
Locals only – F2F interview required
Job Summary: Maintain the Client instance of Salesforce.com, a SaaS solution, through user setup, permissions configuration, object relationship maintenance, report configuration, dashboard configuration, and workflow design. Manage and perform integration tasks between Salesforce.com and the applications that import or export data.
Key Responsibilities:
· All responsibilities listed are as they relate to Saleforce.com support and configuration
· Facilitate user account setup and maintenance
· Configure user account permissions
· Establish role and responsibility structure based on business owner design specifications
· Establish requested reports
· Establish requested dashboards
· Establish requested workflows
· Monitor system utilization
· Facilitate the use of integration methods between Salesforce.com and other applications
· Understand Salesforce design concepts in order to promote separation of Divisional data (ex: AccuMed, Omnicare, Specialty Pharmacy)
· Understand Salesforce design concepts in order to promote sharing of data where applicable between Client Departments (ex: Marketing, Sales, Customer Retention, Medical Supplies)
Minimum (Required) Qualifications:
· Bachelor's Degree in Computer Science, Information Systems or other related field. Or equivalent work experience.
· 2 – 5 years of Salesforce.com application configuration management experience
Preferred Qualifications:
· Ability to work with minimal supervision
· Ability to travel up to 6 times per year, 1 week at a time.
· Residing in the immediate Cincinnati area and able to work from Downtown Cincinnati office
Work Environment: Work in a climate-controlled, smoke-free internal environment.
Thanks & Regards,
Puja Gupta | BDM
DirectionStaff Inc.
Phone: +1 315-314-3084 | Email: Puja.g@directionstaff.com
Web: www.DirectionStaff.com | Intellectual Capital Experts
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