Hello.
Hope you are doing good today.
Please send the updated profile to javeed@hmgamerica.com or you can reach me at 732-645-7084
Hyperion Production support Consultant
Location:Tampa, FL
Duration: 1 year+
One of our Direct Client is looking for Hyperion Production support Consultant
Requirement:
Job Description for L2 Support Resource
• L2 support for Trade Surveillance Technology Production applications.
• Handle Production Incident Tickets as per the Incident Management process.
• Job involves shift covering 24/7, inclusive of holidays & Night shifts.
Experience Required
• Minimum 3 years of relevant Production experience as L2 Support.
• Experience in Monitoring of Production Systems/Applications.
• Must have experience in handling Production Incident Tickets.
• Must have used a tool/application to handle Incident Tickets.
• Must have thorough knowledge on Incident Management Process.
• Must have experience in Batch Monitoring.
• Clear oral and written communication. Must have experience in interacting with Business users and Technology/Support users.
• Critical issues identified should be escalated to the Management.
• Strong in Oracle & Sybase (SQL & PL/SQL).
• Experience in UNIX shell scripting & debugging knowledge with technical hands-on.
• Knowledge of BRIO-Hyperion is required.
• Knowledge of MANTAS is an added advantage.
Javeed
HMG America LLC
Direct: 732-645-7084
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