Position: Citrix Administrator/Windows Engineer
Location: New York City, NY
Duration: 6+ Months
Interview: Phone and In person
CANDIDATES MUST BE ABLE TO INTERVIEW IN PERSON IN NYC
Job Description:
Thin Client Management team has responsibility for infrastructure/technical planning, implementation, and support activities for Citrix / Thin Client and Windows 7 Systems. Specific responsibilities include installing and supporting system hardware and software, performing system upgrades, and evaluating and installing patches and software updates.
To be successful, individuals must possess a combination of technical, business and leadership skills. This requires an understanding of customers' business needs, processes, and functions. They also require a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this job family must possess excellent communication skills and the ability to influence others.
RESPONSIBILITIES:
* Provides evaluation, engineering/design and implementation services for new products, technologies and solutions to address corporate business requirements.
* Initiates methods and approaches to meet defined business objectives. Resolves subtle complexities that often have significant implications for program's overall success.
* Has a deep awareness and understanding of emerging trends and technologies in IT and Healthcare.
* Is considered a subject matter expert in the enterprise and multiple technology areas, platforms, and functions.
* Works on multiple projects that may span the enterprise.
* Serves as an escalation point for complex requests and issues.
* Provide exceptional customer service to end users, Business Stakeholders and other members of the company.
* Perform daily production support activities.
* Participate in team on-call rotations.
* Perform patching and code deployments across all environments.
* Perform project resourcing, oversight, and management.
* Act as a primary conduit to and representative of the IT Operations team. Oversee support efforts between IT Operations and otherIT teams, and provide escalation and resolution functions when necessary.
* Review, recommend and monitor the source code/versioning management function adhering to technical management guidelines.
* Provide overall technical ownership for all support and project issues and responsibilities within the System Administration and Desktop support teams.
* Schedule and manage all performance tuning and troubleshooting efforts.
* Maintain primary responsibility for strategic planning, technical roadmap development, standards, and architecture.
* Build new test and production environments on existing or new hardware as required.
* Demonstrate comprehensive knowledge & expertise with MTA business processes and routines.
* Research and recommend appropriate System Administration best practices and tools.
* Perform crisis management during high-severity operational incidents.
* Perform meeting facilitation for staff, operational support and project meetings. Act as the primary operational support lead.
* Complete assignments as required by the IT Director and Program Manager and work effectively with all levels of leadership.
* In conjunction with the Program Manager, coaches the team on personal development and develops training strategies and schedules.
QUALIFICATIONS:
* BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
* Minimum of 10 years of professional IT experience in an IT technical or infrastructure field is required.
Experience Addendum Citrix Administrator
9 + years' experience with Windows Server operating systems is required including advanced troubleshooting skills.
9 + years' experience proficiency with Microsoft troubleshooting technologies is required.
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Vikas Kumar Singh
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