PeopleSoft Functional Subject Matter Expert - Kansas City Area

this a new opportunity for the Kansas City area, job description and requirements below. The position begin in July 2013 and end July 2014. Please advise.

 

 

Role and Responsibilities ·         Work with City functional resources to assist with functional upgrade to PeopleSoft CRM 9.1 (all modules) ·         Support fit gap sessions, functional system changes, system configurations, analyzing customizations, testing, and documentation Qualifications and Education Requirements ·         3-5 years' experience with PeopleSoft Customer Relationship Management functional areas ·         Support ·         Helpdesk ·         Field Services   ·         Experience with integrating CRM with other PeopleSoft applications ·         Experience with Employee Self Service (Helpdesk) ·         Experience with GIS (ESRI) integration ·         Experience with CRM 9.1 is mandatory Preferred Skills ·         Experience with Helpdesk workflow ·         Business process analysis and customization review experience is a plus

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Thanks and regards,
Krish Kumar,
GDN Infotech Inc,
WP-317-863-0721,
krishm@gdninfo.net.
.

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